All listings for: St Francis

Churchfield Offices
Lyveden, Northamptonshire, United Kingdom PE8 5AU
01832 205 622
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Classified Business Academy CPD and Training with St Francis

Training and CPD In today's continually changing market, staying up to date through training and continuing professional development is more important than ever. As a member of the St Francis Group, you are eligible to join our Business Academy and can also take advantage of our monthly webinars and other training resources. St Francis Business Academy The Business Academy offers professional staff development for vets, nurses, receptionists and support staff via seminars, webcasts and downloadable support tools. These cover key areas, including leadership and communication, planning for profit, key performance management and client management. Developed and led by Bobbie Flight (VN) who has many years experience in business development and training, the Academy is a unique training resource which includes follow-up support throughout the year as you put your learning and development into practice. KPI-based professional training to develop your business Year-round development for vets, nurses and support staff Key areas covered, including: leadership, communication, performance and client management Developed and delivered by a veterinary training professional Additional support to ensure learning is put into practice Practice Management Webinar Series From the Webinar Vet and Vet Dynamics, this invaluable resource is designed to address the concerns of practice owners, managers and employees in the veterinary business, including topics such as leadership, client footfall, managing staff and profitable business models. The series consists of a monthly evening webinar delivered by prominent speakers and advisors to the veterinary industry. Clinical Vet CPD We have preferential terms with a number of  vet CPD  providers and work with manufacturers to give access to sponsored  vet CPD  to members in the form of seminar and webinar-based training. To find out more about St...

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Classified Pet Health Plans with St Francis

St Francis Pet Health Plan The St Francis Pet Health Plan offers your clients the ability to pay for their routine preventative health care treatments such as annual boosters, flea and worm treatments and health checks by monthly direct debit. Improve sales, compliance and cash flow Low cost with no initial set up fee for members Online portal allows easy management of plans in practice Flexible payment dates for pet owners   Benefits of a pet health plan for your pet owners:  - spread cost of routine vaccinations and preventative health care treatments  - potential discounts on vaccinations, preventative treatments and other practice services  - scheduled regular consultations, advice and support  - healthy, happy pets   Benefits of a pet health plan for your practice:  - secure regular monthly income  - increase practice footfall  - secure client loyalty  - improve compliance  - enhance practice service   Key features of our pet health plan:  - low cost admin charge per direct debit collection to practice for St Francis members  - online portal allows practice to set up plan, sign up clients, change plans and review revenue  - live information and almost paperless  - client direct debit collection can be set up on any working day To find out more about the  St Francis Pet Health Plan  and the other benefits of being a member of the the UK's leading veterinary buying group, please contact us on  01832 205622  or email us at  enquiry@stfrancis.co.uk . Since taking up the pet health plan we have found that there are numerous benefits, both for your clients and your practice. Practice advantages are You can tailor you plans to suit your clients, The 'Portal' contains valuable financial information and is simple and...

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Classified Knowing yourself and others - CPD from SFG

As a veterinary surgeon in practice we are in a position of leadership whether we realize it or not. Often we can get frustrated with others during a busy working day and we too can be frustrating to team members without being aware of it. This seminar really looks at you in depth and focuses on personal preferences from how we like to do things, process information, make decisions and live life. Using Myers Briggs profiling the day explains how we can tailor our approach to maximize communication and how, by knowing ourselves, and others better, we can have greater understanding and empathy, achieving positive outcomes with reduced stress. Course content looks at; • What we mean by preferences • How the Myers Briggs Type Indicator (MBTI) works • The MBTI tool • What it means in practice • How to really benefit when communicating day to day To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified The business of practice & dealing with challenges

First and foremost veterinary practice is a business, which needs to operate in a profitable way in order to remain viable. This seminar gives an overview of what the business is all about, the key issues and goals that are paramount to success and where the vets fit into the equation. The morning looks at the basics of practice business and how to get to where we need to go. The afternoon session focuses on some of the challenges faced in busy practice and gives guidance on how to deal with difficult and demanding clients and delicate situations. The course content focuses on; • The cost of business • Strategic planning • Key performance indicators • Complaint handling • Difficult people and situations • Anger management • Delicate discussions To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified SFG CPD - Insights into marketing in practice

From the minute the doors open until well after we have all gone home practices are using sales and marketing in everything that they do. This session takes the myths out of marketing and looks at practice specific examples of what we need to do as a team in order for the business to thrive and how to become an active contributor towards the process. On the day we will workshop through a dummy practice looking at the areas that need focus and going through the 7 p’s of marketing. The session concentrates on; • Playing to practice strengths and where you fit in • Assessing future challenges and developing strategies to progress • Making the most of what we have • How marketing affects our daily lives • Taking the “sell” out of selling To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified CPD with St Francis - Managing Motivation

This seminar explores what motivates and how, as leaders of the business we can create a motivated team. The day covers the following; • What motivates people - understanding where motivation comes from and how to tune into what motivates individuals to get the most out of a team dynamic. • How leaders can influence their outcomes - explores why some people are great and will sacrifice for others and how we can influence and create like minded team members • The science behind motivation - takes a look at the biology behind it all and demonstrates what we need to do in order to meet our business goals effectively. • The strengths in play - examines what our strengths are as individuals and within our business and how they can really help us progress and explores the issues that can occur if those strengths are overused, giving guidance on getting it right. • Visualising objectives - works with a number of tools to help you communicate your objectives effectively. • Five fat factors of motivation - gives you a framework to ensure your team can be inspired to reach their goal. • Finally there will be a section on how to progress with your practice team and guidance on running sessions with the team back in practice to make practical use of the information from the workshop, with a number of practical helpful tools for you to download and use after this seminar. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to...

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Classified Leadership and Communication CPD with St Francis

This interactive day takes you through several aspects of leadership and communication giving insight into managing and leading your team more effectively. The day includes: • Examining leadership skills • Looking at the differences between management and leadership • 6 strong tips to good leadership including........ • Knowing yourself - focusing on motivational value systems and the importance of being flexible in your approach with team members • Knowing what you want - establishing core business values and how to communicate them both internally and externally • Applying a structure- planning and communicating that plan to the team • Playing to your strengths - the key to a dynamic team • The art of delegation and how to manage it so your team can reach your practice objectives • How to measure and share your success - guidance on setting up measurement criteria The final session looks at the next steps and content of your post- course mini webinars with guidance on how to run productive sessions with your practice team in order to get practical application from the topics covered at your seminar. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified SFG -Creating the ultimate customer experience CPD

In a busy practice environment it is really challenging to deliver the best service consistently. This seminar helps to provide insights on how to achieve this goal and gives help and guidance on taking the stress out of the whole process. This session focuses on communication both internally and externally. It examines what is really needed to ensure that clients get the best possible service in a consistent way and looks at the skills required in order to provide this. The seminar concentrates on • The art of verbal and non-verbal communication • Consistency in the consulting room • Achieving client compliance • Managing team communications • Exceeding client and practice expectations, • Keeping yourself sane To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified Support Staff Training St Francis - Telephone Time

This interactive seminar examines how much impact the telephone has in the daily working environment and its' importance as a business tool. • Evaluates professional telephone skills, what is required and how to achieve it for maximum impact. • Demonstrates how to convert an enquiry into an appointment in a step by step approach. • Actively encourages delegates to really understand their clients' needs. • Looks at the importance of working together and how pivotal the team are to the practice. • Focuses on creating bonded clients, presenting the practice services and products well, and getting the right result from all our remote communications. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified Making the most of marketing -St Francis Group CPD

This seminar will take you through an in depth look at marketing in practice and demonstrates how, whether we realise it or not, marketing is present in everything we do as part of our business. We will explore how to conduct a marketing audit and discuss the best use of the marketing mix focusing on the 7 Ps . • Product - examines what we are providing, looks at exactly what clients want and how we meet their needs and exceed their expectations profitably. • Place - explores the channels available to us with a focus on market segmentation and demographics • Price - an in depth look at pricing strategy, practice positioning and pricing objectives with tools to help establish costs and explore profitability, • Promotion - detailed discussion on all types of promotional activity from traditional methods through to e-marketing and website content and development. • People - focuses on your invaluable team members and their contribution to practice success. • Process - highlights the importance of the operational side of your business. • Physical evidence - evaluates what your practice can offer and how to add value and create the best client experience. Finally there will be a section on how to progress with your practice team and guidance on running sessions with the team back in practice to make practical use of the information from the workshop, with a number of practical helpful tools for you to download and use after this seminar. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice...

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Classified Support Training - Dealing with difficult clients

This seminar studies the numerous difficult situations often encountered in veterinary practice and gives guidance on how to get the best outcome using a combination of presentation and workshop sessions. Throughout the day we will look at the common difficult situations faced everyday in practice and provide strategies on how to resolve them successfully. There will be guidance on managing and controlling difficult people and the afternoon looks at sensitive issues that regularly occur and how to handle these professionally. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Classified Autoclave Servicing and Validation with St Francis Buying Group

  Autoclave Servicing & Validation We have teamed up with TAG Medical to offer members on-site service, calibration, installation and repair of a wide variety of equipment, offering the complete engineering solution.  - Autoclave servicing  - Pressure vessel inspection  - X Ray inspection  - Annual calibration package  - Fire Extinguisher, Fire Alarm, Emergency Lighting & Fixed Wire Electrical Testing  - Hand piece repair service  - Reactive maintenance To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Financial and insurance services with St Francis

  Financial and Insurance Services St Francis have teamed up with JPM, a specialist in the veterinary sector, giving individual practices the freedom to select the products and services that best suit their business needs, but using our collective buying power to obtain highly competitive rates.  - Surgery Insurance  - Locum Insurance  - Motor Fleet Insurance  - Engineering Inspection Insurance  - Private Healthcare  - Professional Indemnity  - Personal Insurances  - Funding  - Asset Finance  - Pet Finance  - Individual Advice  - Corporate Advice  - Workplace Pensions To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified HR and Health & Safety from St Francis Group

  HR and Health & Safety We know that the creation and maintenance of up to date Human Resources and Health and Safety processes proves a major challenge for independent veterinary practices. To address this challenge we have developed a range of solutions for members designed to fit all practice requirements.  - Comprehensive HR and Health & Safety packages which are tailored to fit your individual practice requirements  - One to one advisory support delivered by qualified professionals  - Discounted package rates for our members and easy payment options for extended commitment  - Pay for what you need, with additional services available on request for specific situations or issues  - Flexible packages available for 3 year terms, with 2 or 1 year terms on request if required Both the Human Resources and Health and Safety elements are Veterinary sector specific, bespoke to each practices' individual requirements, not an 'off the shelf' boxed product. This allows flexibility to discuss your needs, making sure that everything in place is up to date, fit for purpose and meets legislation. Please remember that we can tailor your package to fit your requirements at a significantly discounted cost for members. To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified St Francis Buying Group

As a veterinary buying group founded by veterinary surgeons, the St Francis Group can help ensure that your practice operates efficiently and profitably. Our services help to free up more time for you to focus on your clients, supporting you in all aspects of purchasing, and helping you to grow your sales and increase profits – saving you time, money and hassle. The benefits of becoming a member of the St Francis Group include: Increased sales and profits We help you to convert your cost savings into increased sales and profits by freeing up more of your time to focus on what really matters – your clients. Reduced costs and administration Through our extensive network of contacts, we negotiate preferential terms with suppliers of everything from stationery and veterinary equipment to pharmaceuticals, and laboratory and cremation services. Plus, we help to cut down on admin by supplying you with monthly, electronic financial documents which make it easy for you to manage your purchasing administration and check discounts earned. Bespoke management tools and reports We send monthly reports to each member, allowing you to identify and take advantage of potential purchasing opportunities. Our 360 Report allows you to see your net costs, assess true profitability and make informed purchasing decisions – quickly. You will also receive details of new veterinary products, promotions and discounts via your Inbox in the Members Area. 100% of discounts passed on in full - swift, accurate and traceable Any discounts that we are able to negotiate on your behalf are passed on to you in full, with 90% of discounts paid in the month following purchase. Our only charge is a monthly administration fee based on wholesaler account value. There is no administration fee applied to any of the other benefits. Complete visibility of your purchasing and discounts Through our monthly reports and data dashboard you will have a clear record of...

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Classified Pharmaceuticals and Consumables from St Francis Buying Group

Pharmaceuticals and Consumables At the St Francis Group, we have deals with all of the major pharmaceutical manufacturers, as well as some smaller manufacturers, so you benefit from the best terms while enjoying complete clinical freedom. Veterinary Drugs We always pass savings on to you in full, every time, and over 90% of discounts are collected and paid to you in the month following purchase. These discount savings are enhanced by our administration support which reduces the burden on your practice to negotiate, claim and record discounts from multiple sources: Wholesaler Invoices Each month we send a consolidated electronic Invoice to each member on behalf of your wholesaler. It is easily checkable against the individual delivery notes provided with each delivery to your practice and can be saved on your computer, meaning that individual paper delivery notes can be discarded once checked against the invoice. There are no restrictions as to which wholesaler you use. Discount Analysis We provide members with a monthly Discount Analysis report which itemises the discount on veterinary drugs and other items you've earned against each manufacturer for the purchases included on your Wholesaler Invoice. This Discount Analysis is easily checkable by applying the discounts published in our terms list to the purchase value shown in our monthly Purchase Report. Credit Note As a member, you will receive a Credit Note report which shows the discounts earned in previous months which we have now received from manufacturers and are therefore being paid over to your practice. This can be reviewed against the previous month's Discount Analysis to easily check off and record discounts received – no more checking bank statements or paying in cheques. Statement Finally, on your monthly Statement we consolidate all invoices (wholesaler plus labs and crems if applicable) LESS the manufacturer discounts...

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Classified Veterinary Equipment with St Francis Buying Group

Veterinary Equipment Staying up to date with the latest equipment forms a large part of practice overheads. We can help with preferential rates on a wide variety of essential supplies, from clothing to specialist technology. Through our extensive industry contacts and group purchasing power, we can offer members real savings on: X-ray dosimetry, including reduced cost on thermoluminescence dosemeters Therapeutic lasers, including K-lasers and K-Cube lasers Eickemeyer veterinary equipment, including Shor-Line kennels, surgical instruments, surgery tables, autoclaves and anaesthetic machines Autoclaves and maintenance contracts Radiographic equipment and servicing, including conventional and digital x-ray equipment, and consumables such as film and chemicals Veterinary clothing Members receive 100% of discounts negotiated with veterinary equipment suppliers. We do not charge an administration fee on purchases of veterinary equipment nor do we receive any fee from our providers To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Laboratory services with St Francis Buying Group

Laboratories At the St Francis Group, we have agreements with a number of leading laboratories, bringing you the benefit of great service and excellent terms, whichever of our providers you choose. As with your pharmaceutical purchases, members using one of our preferred labs not only benefit from our specially negotiated terms but you will also receive your monthly invoice electronically via the St Francis Group. This will then be featured on your monthly statement, allowing further consolidation of purchasing administration. Members receive 100% of discounts negotiated with our preferred labs. We do not charge an administration fee nor do we receive any fee from our providers To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified iRecall client compliance software with St Francis

Client Communication Client communication is all about encouraging, and making it easier for, your clients to stay up to date with their pet vaccinations, worming and de-fleaing, keeping their pets healthy and leading to increased sales and loyalty to your practice. Improve client communication and increase client compliance with  iRecallTM For many years, veterinary practitioners have understood the importance and benefits of vaccination reminders in the prevention of canine lungworm, flea infestations and toxocariasis. Now, practices can now do even more to ensure animals receive these medications on a more regular basis, improving compliance for the extra effort. iRecallTM from software producers Virtual Recall sends out SMS and email messages to remind a client to dose their pet on the day they ought to, rather than just telling clients to buy more product once they have used up the box, which is the most any current system can do. There is no need to generate monthly exports of your data, with no uploading to the web. iRecallTM is fully automated and prescheduled to run each day at a time of your choosing, working via an interface with your existing practice computer software and some clever artificial intelligence. To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Utilities Management Services with St Francis

Utilities Management and Consultancy Our utilities management and consultancy service can free you from the time-consuming task of comparing suppliers and trying to get the best deal from your providers. Your practice probably uses a combination of landlines and mobiles, plus broadband, electricity, gas and water, and it can often seem easier to stick with what you know. But there are often cost savings to be made, and our utilities review and management companies can work with you to find the best deal. You’ll get clear, transparent savings reports so you know exactly what you’re paying and what you’re saving. The service takes over all your administration, including: Reviewing your existing arrangements in detail Serving timely notice on existing contracts to avoid them rolling over Tendering for and negotiating new contracts, inlcuding monitoring market prices on a continuing basis Managing renewal dates Transferring supplies, if appropriate, and dealing with any transfer issues Checking supplier invoices for payments Resolving any issues Providing reasonable levels of project management to assist with any one-off activities, such as installing new energy supplies/meters, upgrading phone systems, opening new sites, etc We do not charge any administration fee on utilities consultancy and management nor do we receive any fee from our providers. To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Debt Collection Services with St Francis

Business Services We offer a range of services designed to support you in running your practice, from health and safety and recruitment, to merchant services and debt collection. These services are offered at special rates for St Francis Group members. Our practice support services include: Merchant services Health & safety advisory service  Personal anaesthetic monitoring Fire, gas and electrical testing Lifelearn client education Recruitment advertising Debt recovery services Group personal pensions Members receive 100% of discounts negotiated with these service providers. We do not charge an administration fee on these services, nor do we receive any fee from our providers. To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Recruitment Services with St Francis

Business Services We offer a range of services designed to support you in running your practice, from health and safety and recruitment, to merchant services and debt collection. These services are offered at special rates for St Francis Group members. Our practice support services include: Merchant services Health & safety advisory service Personal anaesthetic monitoring Fire, gas and electrical testing Lifelearn client education Recruitment advertising Debt recovery services Group personal pensions Members receive 100% of discounts negotiated with these service providers. We do not charge an administration fee on these services, nor do we receive any fee from our providers. To find out more click on 'Visit My Website' or Visit our Shopfront

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Classified Cremation Services with St Francis

Pet Cremation This is a sensitive area for your clients, and it’s important that you know you are working with crematoria that will respond appropriately to your requests. As with your pharmaceutical purchases, members using one of our preferred crematoria not only benefit from our terms, but you will also receive your monthly invoice electronically via the St Francis Group. This will then be featured on your monthly statement, allowing further consolidation of purchasing administration. Members receive 100% of discounts negotiated with our preferred cematoria. We do not charge an administration fee nor do we receive any fee from our providers To find out more click on 'Visit My Website' or Visit our Shopfront

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