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Business Academy CPD and Training with St Francis Business Academy CPD and Training with St Francis

Training and CPD In today's continually changing market, staying up to date through training and continuing professional development is more important than ever. As a member of the St Francis Group, you are eligible to join our Business Academy and can also take advantage of our monthly webinars and other training resources. St Francis Business Academy The Business Academy offers professional staff development for vets, nurses, receptionists and support staff via seminars, webcasts and downloadable support tools. These cover key areas, including leadership and communication, planning for profit, key performance management and client management. Developed and led by Bobbie Flight (VN) who has many years experience in business development and training, the Academy is a unique training resource which includes follow-up support throughout the year as you put your learning and development into practice. KPI-based professional training to develop your business Year-round development for vets, nurses and support staff Key areas covered, including: leadership, communication, performance and client management Developed and delivered by a veterinary training professional Additional support to ensure learning is put into practice Practice Management Webinar Series From the Webinar Vet and Vet Dynamics, this invaluable resource is designed to address the concerns of practice owners, managers and employees in the veterinary business, including topics such as leadership, client footfall, managing staff and profitable business models. The series consists of a monthly evening webinar delivered by prominent speakers and advisors to the veterinary industry. Clinical Vet CPD We have preferential terms with a number of  vet CPD  providers and work with manufacturers to give access to sponsored  vet CPD  to members in the form of seminar and webinar-based training. To find out more about St...

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VDS Communications Training VDS Communications Training

The Veterinary Defence Society is holding one-day communications training seminars for all members of the practice team .  The Team Approach Seminars will tackle some of the common problems in practice such as ineffective communication between practice and client.  These seminars take place all over the UK - please ask for more details. Managing Difficult Situations Seminars will focs on dealing with complaints, difficult and emotional clients and help develop the special skills needed to defuse these situations.  These seminars are for veterinary surgeons and other members of the practice team. You can also contact us for a bespoke quote for our In-Practice training and information on our  Graduate Reunions . For further details, contact Marina Baxter c/o the VDS by telephone on 01565 652737, or email: mbaxter@vetdef. co.uk

Communication, Communications, Communications Train, In Practice Training, Seminars, Training  
The Webinar Vet - Veterinary Education Made Easy! The Webinar Vet - Veterinary Education Made Easy!

Hello, I am Anthony Chadwick, a veterinary dermatologist and the founder of The Webinar Vet. We are the leaders in providing vets with veterinary CPD via the medium of webinars. The Webinar Vet helps busy veterinary professionals manage their statutory Continuing Professional Development in the comfort of their own home by the use of live and recorded veterinary webinars. Vets must do 35 hours of CPD a year. However, many of my members do much more than this, resulting in better qualified vets who can look after the pets under their care better In the last 4 years, I have revolutionised veterinary CPD, helping over 20,000 vets and veterinary nurses save valuable personal time by cutting down on needless travel time to meetings by bringing the training into their homes. My mission is to make veterinary CPD accessible and affordable to vets worldwide. My website, Thewebinarvet.com has over 200 hours of veterinary CPD with an ever-growing library. Every week we present several new veterinary webinars and all our live veterinary webinars are recorded. We do a live members- only webinar most Thursdays in the year along with other webinars during the week. This allows our members to access education in many different areas including veterinary dermatology, small animal orthopaedics, veterinary cardiology, gastroenterology, equine and cattle and many other areas. My team has helped thousands of vets increase the hours of CPD they do each year with much less effort at a fraction of the cost. My company has presented webinars for the Royal College of Veterinary Surgeons and the British Veterinary Association. Members of the BVA benefit from half price membership of our platinum membership. Our platinum membership has vets from all over the world including Sweden, Ireland, Australia, St Helena, Germany, Belgium and Japan We also present webinars for many of the top veterinary pharmaceutical and feed companies in the world including Elanco, Novartis, Pedigree,...

Veterinary Cpd, Veterinary Education, Veterinary Webinars, Webinar Vet  
Nurse Clinics - putting your ideas into practice Nurse Clinics - putting your ideas into practice

About this module: We all have lots of ideas about how we can develop those areas where nurse consultations can have a vital input to preventative healthcare - and creating bonded clients, improving client compliance, and providing nurse job satisfaction - but it's just getting started that's the difficult bit! This module will help put together a strategy for planning, implementing, marketing and developing the nurse clinics aspect of your practice. Whether you do nurse clinics already, or haven't yet got underway - this module will be a vital step in moving forward. Areas covered include: Ideas and opportunities for nurse clinics in your practice. Looking at the pros and potential pitfalls to running clinics in your practice Clarifying the nurse's role, plus identifying and discussing areas which may cause difficulties . Develop a simple yet effective marketing plan to highlight your new service -from raising client awareness in the waiting room to support materials To charge or not to charge? Why and how to apply a pricing structure to your nurse appointments. Monitoring and development - examine successes and failures, and use these to develop your clinics in the future .  Create a clear practice plan with, and for, the whole team. By the end of this module, successful canidates will be able to: Appreciate the role of the Vet Nurse in clinics, develop ideas for expansion, and understand limitations Devise a simple yet effective marketing plan for clinics in own practice Construct a basic monitoring and development plan to lead the practice team forward, and to continue to improve and refine nurse clinics at own practice DURATION - 6 weeks/15 hours study time (flexible) | Cover your year's worth of CPD in one course Tutor: Jill Macdonald DipAVN(surg) RVN FHEA   Jill spent 12 years...

Oncoreepd, Online Cpd, Online Eduation, Online Learning, Online Modules, Vn Cpd  
Carolyne Crowe Coaching and Mentoring Carolyne Crowe Coaching and Mentoring

Wanting to get the most out of your life and career as a vet, but unsure of your next step? Needing confidential support and guidance? As an experienced vet and accredited coach, Carolyne can help you overcome the personal and professional challenges you face on a daily basis. Contact Carolyne Crowe to find out more about living life to the full and achieving your ambitions. To find out more about Coaching and Mentoring click on 'Visit my Web Site' under Seller Info

 
Animal Jobs Direct - Online Training and Recruitment

Animal Jobs Direct is dedicated to providing online training courses and recruitment for the animal care sector. Let our experts assist you achieve your goal in finding the right career, course or job opportunity working with animals. Courses are on our website www.animal-job.co.uk/animal-care-courses.html Recruitment through our Job Board: www.animaljobsdirect.com For more information about our CPD click on 'Visit my Web Site' under Seller Info    

Animal Careers, Animal Courses, Animal Jobs, Work With Animals  
Animal Nursing Assistant Distance Learning Course Animal Nursing Assistant Distance Learning Course

We offer the Level 2 Award, Certificate and Diploma for Animal Nursing Assistants via distance learning only. No college attendance necessary. No exams! Flexible study and payment options. To find out more see our website www.sjstrainiing.co.uk or email Sarah Stockwell sjstraining@btinternet.com or call 0845 2570976

 
Improve International. For all your training needs Improve International. For all your training needs

Established by veterinary surgeons in 1998, we are now the largest private provider of the highest quality CPD in the UK. We now also offer CPD in other countries across Europe including Portugal, Spain, France, Italy, Germany, Austria, Sweden, Norway and Denmark. Training courses are offered at venues across the country, and we train veterinary surgeons, nurses, practice management and reception staff. Our course portfolio includes one-day, two-day, and modular training. Our purpose-built practical facilities enable us to provide outstanding practical training with small group sizes maximising the learning experience. For those who are looking for something a bit different, we can also tailor-make CPD courses to fit the needs of your practice, and come to you to provide them. For more information on any of our training programmes contact enquiries@improve-international.com  or visit our website at www.improvecpd.com

Cpd, Nurses, Practice Manager, Receptionist, Training, Vn  
Vital Spark - Training provider Vital Spark - Training provider

Vital  Spark Training Consultants Ltd. Based in Cambridgshire- covering the whole of the UK Bespoke training from an ex Veterinary Nurse and ex National sales manager of 3 blue chip veterinary pharmaceutical companies. All training is bespoke to the needs of your practice and individuals For more information please see our website :  www.vitalsparkconsultancy.co.uk

Communication, Handling Clients, Leadership, Receptionist, Sales, Training  
Leadership and Communication CPD with St Francis Leadership and Communication CPD with St Francis

This interactive day takes you through several aspects of leadership and communication giving insight into managing and leading your team more effectively. The day includes: • Examining leadership skills • Looking at the differences between management and leadership • 6 strong tips to good leadership including........ • Knowing yourself - focusing on motivational value systems and the importance of being flexible in your approach with team members • Knowing what you want - establishing core business values and how to communicate them both internally and externally • Applying a structure- planning and communicating that plan to the team • Playing to your strengths - the key to a dynamic team • The art of delegation and how to manage it so your team can reach your practice objectives • How to measure and share your success - guidance on setting up measurement criteria The final session looks at the next steps and content of your post- course mini webinars with guidance on how to run productive sessions with your practice team in order to get practical application from the topics covered at your seminar. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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Money Matters: Fun and Interactive Online Training Money Matters: Fun and Interactive Online Training

Help your veterinary practice thrive by buying Chunk Training's short and powerful  'Managing Money Matters' course of 2 modules;  1. Pet Insurance 2. Debt Control This is a new shorter online course focusing on pertinent financial issues for the Veterinary Practice. This course helps emphasise the collective responsibility of managing money effectively and advising clients in a consistent manner. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in client care issues.  This course is just £100+VAT,  plus £22+VAT for each trainee you wish to put on the course. For more information about how Chunk Training works and what it can do for you or to buy this course, please see our website www.chunktraining.co.uk , e-mail us at hello@chunktraining.co.uk or call us on 01934 235850.

 
CAW Business School - Management Courses CAW Business School - Management Courses

How do you make a team that is greater than the sum of its parts? CAW’s new Business School offers an accredited Level 3 Certificate in Leadership and Management. This is aimed at the Head Nurses, Practice Managers, and the Senior Veterinary Surgeons of the veterinary world who are looking to make their team work like a fine watch. You may feel like a born leader, but it’s something that can be learned! Leading a team or managing a practice is the single biggest challenge that exists in the veterinary profession. Individually, you and the members of your veterinary team are likely enormously capable. In fact, quite often you’re so good, you’re taken and placed in the position of ‘team leader’, ‘head nurse’, ‘practice manager’, or ‘senior veterinary surgeon’. Contact us for more information at 01480 422 060, or email admin@caw.ac.uk!

 
eCPD Vet Refresh Modules

Various core videos covering a huge range of different aspects of veterinary skills and medicine such as; Feline Medicine, Internal Medicine, Emergency Medicine and Practical skills from a whole host of fantastic lecturers equating to over 50 hours of CPD! ***The cost of this course (£35 + VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** www.vet-ecpd.com www.centralcpd.co.uk

 
eCPD Endocrine Emergencies with Rob Foale

A seven part series on Endocrine Emergencies with Rob Foale. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Course synopsis: The signs of an endocrine disease or the signs of an animal under treatment becoming unstable can often be completely missed until a crisis point is reached and an animal arrives in an emergency situation. Recognising that an endocrine disorder may the underlying aetiology is vital for rapid diagnosis, emergency treatment and management. This course will cover the approach to hypocalcaemia and hypoglcaemia including treatment protocols, before moving on to recognizing and treating diabetic ketoacidosis, an addisonian crisis, hypoparathyroidism and an insulinoma. Topics to be covered include: -Approach to hypocalcaemia and hypoglycaemia and treatment protocols -Hypoparathyroidism, insulinoma, DKA and Addisons -Case-based examples to consolidate the theory www.vet-ecpd.com www.centralcpd.co.uk

 
Support Staff Training St Francis - Telephone Time Support Staff Training St Francis - Telephone Time

This interactive seminar examines how much impact the telephone has in the daily working environment and its' importance as a business tool. • Evaluates professional telephone skills, what is required and how to achieve it for maximum impact. • Demonstrates how to convert an enquiry into an appointment in a step by step approach. • Actively encourages delegates to really understand their clients' needs. • Looks at the importance of working together and how pivotal the team are to the practice. • Focuses on creating bonded clients, presenting the practice services and products well, and getting the right result from all our remote communications. Business Academy courses are for St Francis Group members. To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our Business Academy delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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SFG -Creating the ultimate customer experience CPD SFG -Creating the ultimate customer experience CPD

In a busy practice environment it is really challenging to deliver the best service consistently. This seminar helps to provide insights on how to achieve this goal and gives help and guidance on taking the stress out of the whole process. This session focuses on communication both internally and externally. It examines what is really needed to ensure that clients get the best possible service in a consistent way and looks at the skills required in order to provide this. The seminar concentrates on • The art of verbal and non-verbal communication • Consistency in the consulting room • Achieving client compliance • Managing team communications • Exceeding client and practice expectations, • Keeping yourself sane To find out more, to enrol for this course or to enquire about ALL the benefits of becoming an St Francis Group member, click the VIST MY WEBSITE link This is what some of our delegates think of our courses: “…one of the most useful days of management CPD I have ever attended” Practice Partner “Great day - very helpful, brilliant information” Practice Manager “Really positive and reinvigorated for return to work” Receptionist

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The Successful Locum Nurse The Successful Locum Nurse

Course Summary This module has been set up from a collaboration between ONCORE and A1 Locums. A1 are a well-known and well respected veterinary recruitment agency who specialise in finding the right positions for vets and vet nurses, and who have 9 years experience in the industry. Between us, we wanted to offer a course that would assist veterinary nurses taking the step into locum work. This module is suitable for those who are considering, or who have already embarked on a career in locum nursing, and will provide vital tools to help make your career a success, as well as helping you approach any of the stressful aspects of this type of work. This module will also provide you with 5 hours of Continuing Professional Development hours. You will study for the module alongside like-minded nurses, so will have opportunity to discuss any concerns, fears and experiences toegether, and share stories and tips to help each other! What does this module cover? Working through the pros and cons of locum nursing How to choose the right practice for you Essential equipment and other important items to help you with locum nursing Practice 'induction' - how to get things right, right from the start How to deal with the financial aspects of locum work, without the stress! All of our modules are run as structured group courses, using a dedicated 'Virtual Learning Environment' where you can access all of your materials and the discussion forums. Learn alongside other VNs from the comfort and convenience of your home or office, and share problems and solutions with other VNs and your tutor. For more info visit our website , www.oncoreepd.co.uk or email Jill - jill@oncoreepd.co.uk

 
Oncology Nursing Oncology Nursing

COURSE SUMMARY Advances in veterinary medicine mean that pets are living longer, with many “diseases of old age”, e.g. cancer, being managed long-term. Management of pain in these patients is essential to maintain optimum quality of life. To achieve this, pain must be recognised and treated appropriately, through constant re-evaluation, tailoring analgesia to address patients’ changing needs. As in many areas of cancer treatment, veterinary nurses have an essential role to play in comfort management. This module aims to overview the options available - from pharmacological strategies, to nursing care, both in the hospital environment and at home, in conjunction with owners, whilst encouraging delegates to consider analgesia and its management in the cancer-bearing patients they care for. By the end of this module, successful candidates will be able to: Objectively assess cancer patients' analgesic needs as part of their nursing management, and in relation to their quality of life Consider pharmacological and non-pharmacological modalities and their suitability for the individual patient Implement care plans which include administration of analgesia, patient monitoring and nursing care; in both the hospital and home environments, and in conjunction with owners All ONCORE courses involve self-directed, collaborative, reflective learning, with full guidance and support from your tutor throughout, and with feedback provided for your coursework.  INFORMATION: www.oncoreepd.co.uk info@oncoreepd.co.uk

 
Clinical Info: Fun and Interactive Online Training Clinical Info: Fun and Interactive Online Training

Help your veterinary practice thrive by buying Chunk Training's excellent 'Clinical Information for Support Staff' course of 6 modules;  1. What's that crawling on my pet? (Ectoparasites) 2. What's that lurking in my pet? (Endoparasites) 3. Treatment of fleas ticks and worms (Individualised) 4. Neutering 5. Vaccination (Individualised) 6. Is it an emergency? This unique online course about clinical information covers common animal issues and associated treatment. The content is designed to be easy to understand and will ensure team members have sufficient basic knowledge to help support clients with common requests outside of the consulting room. Also, because every practice has their own policies on recommended vaccinations and treatments we will personalise related content to align with your requirements. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in understand key clinical information and giving...

 
eCPD The Inappetent Cat

A seven part series by Martha Cannon exploring the common causes of inappetence in cats and practical nursing approaches. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Poor appetite is a common problem in cats and is a feature of a wide range of diseases and problems. Dehydration, pain and stress can also be very significant contributing factors. Finding ways to overcome inappetence and to encourage good levels of food intake are essential for recovery and the best approach to this will depend on the underlying cause. This video covers the common causes of inappetence in cats and looks at practical nursing approaches to their management: Topics covered include: -Common causes of inappetance- nausea, respiratory compromise, pain, dehydration and stress -Effective ways of managing the causes of inappetance -Tips on methods to try and encourage appetite -Placement and management of the commonly used feeding tubes www.vet-ecpd.com www.centralcpd.co.uk

 
Consultations & Client Communication Consultations & Client Communication

  Many Veterinary Nurses now perform consultations and clinics, and it is important that VNs are confident and effective communicators, and possess the skills to assist them in a variety of situations. Effective communication skills can make SUCH a difference to client trust, compliance, how well clients bond to the practice, and whether they take heed of advice - and thus directly affects clinical outcome for our patients. This module will cover some key aspects of communication skills including consultations, assisting with euthanasia and bereavement, and discharge procedures.   In this module we will cover: 'The Consultation model' as a framework for performing effective consultations - the model has been used for years in veterinary training, and offers an excellent 'framework' for running a consultation Evaluation and discussion on consultation styles, problems and solutions - Sharing tips and ideas on talking to clients, dealing with different types of clients, and different situations! Euthanasia and bereavement support - a basic exploration of this area - Nurses play a fundamental part in supporting clients during these very difficult consultations, and this work will give you some ideas and support on how to deal with these situations Discharge procedures - how do you do yours? - Again, a fundamental aspect of the nurse's role - but are you doing it well? Could you do more? What difficulties do you have? Reflective skills - reflecting on learning from the module - Reflection is a key aspect of learning and professional development, and all ONCORE modules help to develop this skill   For more information and to book, please visit our website: www.oncoreepd.co.uk OR contact Jill on jill@oncoreepd.co.uk Tutor: Jill Macdonald DipAVN (surg) RVN FHEA MBVNA Jill has taught veterinary communication skills at the...

 
eCPD Understanding Jaundice and Anaemia

A series of seven videos on Jaundice and Anaemia with Fiona Adam. Jaundice is a relatively common presenting sign that is often difficult to navigate. This seven part series demonstrates how to differentiate between the three mechanisms that can result in jaundice- erythrocyte destruction, hepatic disease or post-hepatic obstruction of the biliary system, and how to then use a logical approach to reach a definite diagnosis. Using case examples, practical tips are discussed for the distinction of the pathogeneses, diagnosis and treatment of the underlying diseases. Immune-mediated haemolytic anaemia (IMHA) is one of the most common causes of jaundice in dogs and often presents in an emergency situation- a review of emergency stabilization of these patients, and IMHA treatment options are discussed, as well as the other differentials that should be considered in these anaemic and jaundiced patients. Topics to be covered include: A logical systematic approach to jaundice Review of immune- mediated haemolytic anaemia Blood transfusion and OxyglobinTM use www.vet-ecpd.com www.centralcpd.co.uk

 
Online eCPD Wound Management & Infection Control

A series of 5 videos on wound management and infection control with Georgie Hollis and Rob Watkins. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Wound management is a role increasingly carried out by veterinary nurses within the practice setting. In order to carry out this role effectively and efficiently, a good understanding of the processes involved in wound healing and skills in assessing the type of wounds which present, and complications that may be associated with them are needed. Additionally a good knowledge of the types of wound dressings available on the market, and the types of wounds they are most suited to are needed. Infection control is also a consideration in wound management, as well as many aspects of veterinary practice, this series reviews the basics of infection control, how things can be improved and the relevance of multidrug resistant infections. It will also give nurses more confidence in these areas as well as giving them a sound understanding of the reasons why wounds may fail to heal ’normally’ and what we can do to get them ’back on track’. Topics covered include: -A revision of the natural healing process and the basics of infection control -Preparing a wound to promote healing -Dressings- which ones, how and when www.vet-ecpd.com www.centralcpd.co.uk

 
Client Care: Fun and Interactive Online Training Client Care: Fun and Interactive Online Training

Help your veterinary practice thrive by buying Chunk Training's excellent 'Caring for Clients' course of 6 modules;  1. Delighting the client 2. Winning the new client 3. Communication, listening and conversing 4. Bereavement 5. Referrals and second opinions 6. Dealing with complaints and mistakes This course will ensure that all your staff know how to delight your clients and fulfil their needs, whether spoken or unspoken. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in client care issues.  This course is just £220+VAT,  plus £22+VAT for each trainee you wish to put on the course. For more information about how Chunk Training works and what it can do for you or to buy this course, please see our website www.chunktraining.co.uk, e-mail us at hello@chunktraining.co.uk or call us on 01934 235850.

 
Problem Communication in Practice Problem Communication in Practice

COURSE SUMMARY Effective communication with our clients is a core skill that not only improves the client experience and our own job satisfaction, but the clinical outcome for our patients. As veterinary nurses we commonly encounter very difficult, emotional situations, that we may feel ill-equipped to deal with. Team communication in practice can also often be rather 'hit and miss', in an environment where effective communciation really is essential! SYLLABUS/LEARNING OUTCOMES Intra-practice communication - challenges with effective team communication - improving this area will completely enhance your practice environment - making it a more pleasant, more productive and less stressful place to be! Difficult communication situations - what went wrong? How can you make it work better next time? Dealing with anger, grief and emotions, and using empathy effectively. LEARNING & TEACHING METHODS Research and discussion group work Evaluation and sharing of your own experiences and methods Creation of new protocols to take back into practice Tutor: Jill Macdonald DipAVN (surg) RVN FHEA MBVNA Jill has taught veterinary communication skills at the University of Liverpool, as part of the CertAVP post grad programme, and to undergraduates. She also completed a 9 week visiting lecturer position at Ross University (a US university on the Caribbean) teaching both professional and communication skills to all 7 semesters. Prior to that she worked in practice as a head nurse for 12 years, and still locums today. Jill has a passion for veterinary communication, and will help you with those difficult communication situations! * Module run dates will be confirmed nearer to the module start date This is a 4-week (10 hours of CPD) 100% online, fully flexible and fully supported module For more information and to book, please visit our website: www.oncoreepd.co.uk OR contact Jill on jill@oncoreepd.co.uk

 
Low Stress Handling in Cats Low Stress Handling in Cats

  SUMMARY This interactive course will focus on the use of feline-friendly handling techniques that will reduce the problems associated with anxious or fearful cats, thereby increasing productivity, safety and job satisfaction for veterinary staff too. We will discuss handling strategies that can be tailored to the individual cat and situation, and general changes to the environment to help most feline patients adapt better in the clinic. We will also explore the advice to be given to prepare cats and owners in advance of visits; as well as how to reintegrate cats into the home following a hospital stay.     LEARNING OUTCOMES By the end of this module, successful candidates will be able to: Understand the reasoning behind the importance of low stress handling of cats Know and apply principles of low stress cat handling, pre-emptive measures and trouble shooting within the practice Be able to advise clients on helpful techniques to reduce cat stress before, during and after travel to the practice   All of our modules are run as structured group courses, using a dedicated 'Virtual Learning Environment' where you can access all of your materials and the discussion forums.   Learn alongside other VNs from the comfort and convenience of your home or office, and share problems and solutions with other VNs and your tutor. TUTOR Linda Ryan DipAVN (Medical) VTS (Oncology) RVN Karen Pryor Academy Approved Training Partner   Visit our website: www.oncoreepd.co.uk for more info and/or to book, or email us: info@oncoreepd.co.uk  

 
eCPD ECC for Nurses

***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** In this 6 part series, Shailen Jasani will cover some key emergency medicine topics with particular emphasis on the essential role of the veterinary nurse. The course will start with a discussion of how to triage the emergency patient, the indications and appropriate use of fluid therapy, and the importance of pain management and providing a multimodal approach to analgesia. Finally the course will foray into canine and feline poisoning before ending with a classic small animal emergency – the blocked cat! Topics to be covered include: -Assessment of emergency patients – major body system examination (triage) – Differences between hypovolaemia and dehydration – Different types of parenteral fluids and their appropriate use – Pharmacological and non-pharmacological pain management – Poisons: telephone communication, general approach and management of specific poisons – Blocked cats www.vet-ecpd.com www.centralcpd.co.uk

 
eCPD Feline Ophthalmology

A series of 6 videos with Sally Turner. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Feline ophthalmology presents its own unique challenges compared to their canine counterparts, including the role systemic disease and viruses can play in many ophthalmic diseases. This series will start with hints and tips on how to get the most from your ophthalmic exam, then move on to discussing common ophthalmological presentations in cats, how to perform a logical work-up, what treatment options are available and what to do when they don’t work! Case-based discussions with plenty of images will ensure that you go back to practice confident to tackle the next ophthalmology cases that come through the door. Topics to be covered include: -Examining cats’ eyes – tips to get the most from your ophthalmoscope! -Feline Herpes Virus -Key points in feline ulcers -Non-ulcerative corneal problems in cats -Uveitis in cats -Things that go wrong in the fundus www.vet-ecpd.com www.centralcpd.co.uk

 
eCPD An Update on Parasites & Pet Travel

A series of 5 videos on parasites and implications for pet travel by Ian Wright. ***The cost of this course (£35+VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** The threats posed to pets and their owners by parasites is growing with increased pet travel, parasite movement and climate change, and nurses are at the forefront of fielding questions and concerns from pet owners about the risks they face. The wide range of parasiticides now on the market means we have never been better armed to deal with the parasites pet cat and dogs carry. The variety of options can be confusing however, and are only useful when combined with effective parasite knowledge and control advice. This series will refresh knowledge about clinically important pet parasites, their treatment and control. How this can be used in practice, both in domestic parasite control programs and also in pet travel clinics will then be discussed with case examples. This series will give delegates the confidence to discuss parasite control, design individual preventative regimes for clients, as well as provide general practical advice on travelling with pets. Topics to be covered include: -An update on pet parasites -An introduction to the important diseases and ways to prevent them -Formulating individual preventative regimes for clients -Pet travel clinics www.vet-ecpd.com www.centralcpd.co.uk

 
Online eCPD The Growing Problems of Fat Cats

***The cost of this course £35+VAT also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** A 5 part series on The Growing Problems of Fat Cats with Martha Cannon. Please find the course notes to the right- we recommend that you download these and use them alongside the videos. Course synopsis: More than 25% of the cats in the UK are classed as overweight or obese-although in Practice this number seems much higher as they have many related health issues so they can present more often to the clinic than their slimmer feline friends. This one-day course will focus on the “growing” issue of feline obesity and their associated health problems, including diabetes mellitus , feline lower urinary tract disease and hepatic lipidosis. The placement and management of commonly used feeding tubes will also be discussed as essential care for some of these cases. Finally tips and advice will be given on how to run successful weight clinics to reduce the percentage of fat cats in your care. Topics to be covered include: -Diabetes Mellitus -Feline Lower Urinary Tract Disease -Hepatic Lipidosis -Placement and management of the commonly used feeding tubes -Tackling Obesity: how to run successful weight clinics for cats www.vet-ecpd.com www.centralcpd.co.uk