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Business Academy CPD and Training with St Francis
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Training and CPD In today's continually changing market, staying up to date through training and continuing professional development is more important than ever. As a member of the St Francis Group, you are eligible to join our Business Academy and can also take advantage of our monthly webinars and other training resources. St Francis Business Academy The Business Academy offers professional staff development for vets, nurses, receptionists and support staff via seminars, webcasts and downloadable support tools. These cover key areas, including leadership and communication, planning for profit, key performance management and client management. Developed and led by Bobbie Flight (VN) who has many years experience in business development and training, the Academy is a unique training resource which includes follow-up support throughout the year as you put your learning and development into practice. KPI-based professional training to develop your business Year-round development for vets, nurses and support staff Key areas covered, including: leadership, communication, performance and client management Developed and delivered by a veterinary training professional Additional support to ensure learning is put into practice Practice Management Webinar Series From the Webinar Vet and Vet Dynamics, this invaluable resource is designed to address the concerns of practice owners, managers and employees in the veterinary business, including topics such as leadership, client footfall, managing staff and profitable business models. The series consists of a monthly evening webinar delivered by prominent speakers and advisors to the veterinary industry. Clinical Vet CPD We have preferential terms with a number of  vet CPD  providers and work with manufacturers to give access to sponsored  vet CPD  to members in the form of seminar and webinar-based training. To find out more about St...

 
Vital Spark - Training provider
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Vital  Spark Training Consultants Ltd. Based in Cambridgshire- covering the whole of the UK Bespoke training from an ex Veterinary Nurse and ex National sales manager of 3 blue chip veterinary pharmaceutical companies. All training is bespoke to the needs of your practice and individuals For more information please see our website :  www.vitalsparkconsultancy.co.uk

 
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A series of seven videos with Fiona Adam covering the topic of respiratory emergencies. ***The cost of this course (£35 + VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Respiratory distress is a common presenting complaint in small animal practice. Prompt recognition of the localisation of the source of the problem based on history, observation and targeted investigations will ensure the best management for your cases. This series covers some tips to aid prompt and non-invasive diagnoses and looks at the management of some of the more common causes of dyspnoea in cats and dogs: feline asthma, pneumothorax, laryngeal paralysis, BOAS, pneumonia, heart failure and beyond. Topics covered include: How to localise the source of the problem and make a prompt diagnosis in a minimally invasive way Management of common causes of dyspnoea including congestive heart failure, feline asthma, pneumothorax and many more www.vet-ecpd.com www.centralcpd.co.uk

 
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Various core videos covering a huge range of different aspects of veterinary skills and medicine such as; Feline Medicine, Internal Medicine, Emergency Medicine and Practical skills from a whole host of fantastic lecturers equating to over 50 hours of CPD! ***The cost of this course (£35 + VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** www.vet-ecpd.com www.centralcpd.co.uk

 
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Funny Walks, Movers & Shakers: The Weird & Wonderful World of Neurology A five part series with Clare Rusbridge exploring small animal neurology. ***The cost of this course (£35 + VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Do you have neuro-phobia or do you want to extend your knowledge of small animal neurology beyond the basics? The advent of the smart phone means that veterinary surgeons are increasingly given movie clips of dogs and cats “doing weird stuff”. This series begins with a refresher on how to perform a neurological examination and then delves into the murky world of twitches, jerks, spasms, scratches and collapses. Topics covered include: -How to confidently perform a neurological exam and interpret the results -Distinguishing a movement disorder from a seizure and how to manage them -Recognising and treating Chiari malformation and syringomyelia -Neuropathic pain and itch www.vet-ecpd.com www.centralcpd.co.uk

 
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A 6 part series on Case-Based Challenges with Jon Wray. ***The cost of this course (£35 + VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!**   Using clinical case studies this course will provide delegates with systematic protocols for work up of some of the most commonly presented clinical signs- vomiting, diarrhoea, PU/PD and anaemia. A logical approach to diagnostic testing, how to interpret blood results and treatment protocols for common differentials will be demonstrated using interactive case based challenges.   Topics to be covered include: -Interpretation of diagnostic tests -Assessment of blood results -Logical systematic approach for investigation of vomiting diarrhoea, PU/PD and anaemia   www.vet-ecpd.com www.centralcpd.co.uk

 
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A series of 5 videos on parasites and implications for pet travel by Ian Wright. ***The cost of this course (£35+VAT) also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** The threats posed to pets and their owners by parasites is growing with increased pet travel, parasite movement and climate change, and nurses are at the forefront of fielding questions and concerns from pet owners about the risks they face. The wide range of parasiticides now on the market means we have never been better armed to deal with the parasites pet cat and dogs carry. The variety of options can be confusing however, and are only useful when combined with effective parasite knowledge and control advice. This series will refresh knowledge about clinically important pet parasites, their treatment and control. How this can be used in practice, both in domestic parasite control programs and also in pet travel clinics will then be discussed with case examples. This series will give delegates the confidence to discuss parasite control, design individual preventative regimes for clients, as well as provide general practical advice on travelling with pets. Topics to be covered include: -An update on pet parasites -An introduction to the important diseases and ways to prevent them -Formulating individual preventative regimes for clients -Pet travel clinics www.vet-ecpd.com www.centralcpd.co.uk

 
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A seven part series on Endocrine Emergencies with Rob Foale. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Course synopsis: The signs of an endocrine disease or the signs of an animal under treatment becoming unstable can often be completely missed until a crisis point is reached and an animal arrives in an emergency situation. Recognising that an endocrine disorder may the underlying aetiology is vital for rapid diagnosis, emergency treatment and management. This course will cover the approach to hypocalcaemia and hypoglcaemia including treatment protocols, before moving on to recognizing and treating diabetic ketoacidosis, an addisonian crisis, hypoparathyroidism and an insulinoma. Topics to be covered include: -Approach to hypocalcaemia and hypoglycaemia and treatment protocols -Hypoparathyroidism, insulinoma, DKA and Addisons -Case-based examples to consolidate the theory www.vet-ecpd.com www.centralcpd.co.uk

 
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A seven part series by Martha Cannon exploring the common causes of inappetence in cats and practical nursing approaches. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Poor appetite is a common problem in cats and is a feature of a wide range of diseases and problems. Dehydration, pain and stress can also be very significant contributing factors. Finding ways to overcome inappetence and to encourage good levels of food intake are essential for recovery and the best approach to this will depend on the underlying cause. This video covers the common causes of inappetence in cats and looks at practical nursing approaches to their management: Topics covered include: -Common causes of inappetance- nausea, respiratory compromise, pain, dehydration and stress -Effective ways of managing the causes of inappetance -Tips on methods to try and encourage appetite -Placement and management of the commonly used feeding tubes www.vet-ecpd.com www.centralcpd.co.uk

 
VDS Communications Training
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The Veterinary Defence Society is holding one-day communications training seminars for all members of the practice team .  The Team Approach Seminars will tackle some of the common problems in practice such as ineffective communication between practice and client.  These seminars will be taking place near Manchester Airport, near Gatwick Airport and Norwich, priced at £190 for the first delegate and £150 for additional members of the practice team. Managing Difficult Situations Seminars will focs on dealing with complaints, difficult and emotional clients and help develop the special skills needed to defuse these situations.  These seminars will be takign place in Northampton, Belfast and Southampton, priced at £250 for veterinary surgeons and £215 for other members of the practice team. You can also contact us for a bespoke quote for our In-Practice training and information on our 2012 Graduate Reunions (for 2011 graduates). For further details, contact Marina Baxter c/o the VDS by telephone on 01565 652737, or email: mbaxter@vetdef. co.uk

 
CAW Business School - Management Courses
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How do you make a team that is greater than the sum of its parts? CAW’s new Business School offers an accredited Level 3 Certificate in Leadership and Management. This is aimed at the Head Nurses, Practice Managers, and the Senior Veterinary Surgeons of the veterinary world who are looking to make their team work like a fine watch. You may feel like a born leader, but it’s something that can be learned! Leading a team or managing a practice is the single biggest challenge that exists in the veterinary profession. Individually, you and the members of your veterinary team are likely enormously capable. In fact, quite often you’re so good, you’re taken and placed in the position of ‘team leader’, ‘head nurse’, ‘practice manager’, or ‘senior veterinary surgeon’. Contact us for more information at 01480 422 060, or email admin@caw.ac.uk!

 
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A series of 6 videos presented by Jon Wray. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Frustrated by cardiac patients? Troublesome ECGs? Problems with radiographic interpretation? Although echocardiography is an incredibly useful tool in defining the aetiology of cardiac disease, its use is complicated and requires very frequent performance in order to gain the requisite skills. Furthermore the basics of a good history and physical examination, and interpretation of thoracic radiographs and ECGs are more useful in determining the basic questions– does this patient have cardiac disease and how bad is it? This series of videos, comprising a mixture of case-based examples, quizzes and teaching aims to concentrate on the basics with a common-sense approach to practical cardiology. Topics to be covered include: -Taking a thorough history for cardiac patients -ECGS- a whistle-stop tour -Radiographic interpretation for cardiac patients -Case-based examples to consolidate theory www.vet-ecpd.com www.centralcpd.co.uk

 
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A 6 part series with Claire Roberts from Synergy CPD. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!*** This series of videos is aimed at veterinary nurses who want to provide their senior patients with the best care possible. Old age is not a disease in itself, but it is a time when many disease processes occur. The following topics will be covered: -The implementation of geriatric screening in practice, what is involved and why is it so important -Anaesthetic considerations for the senior patient -How multi modal anaesthesia can help your senior patients, focusing on a dental protocol and introducing the concept of local anaesthesia techniques -Treatment and management of the hyperthyroid patient -Treatment and management of polyuria and polydipsia -Blood pressure monitoring, how to do it correctly and why it is so important -Treatment and management of chronic pain www.vet-ecpd.com www.centralcpd.co.uk

 
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A series of 6 videos with Sally Turner. ***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** Feline ophthalmology presents its own unique challenges compared to their canine counterparts, including the role systemic disease and viruses can play in many ophthalmic diseases. This series will start with hints and tips on how to get the most from your ophthalmic exam, then move on to discussing common ophthalmological presentations in cats, how to perform a logical work-up, what treatment options are available and what to do when they don’t work! Case-based discussions with plenty of images will ensure that you go back to practice confident to tackle the next ophthalmology cases that come through the door. Topics to be covered include: -Examining cats’ eyes – tips to get the most from your ophthalmoscope! -Feline Herpes Virus -Key points in feline ulcers -Non-ulcerative corneal problems in cats -Uveitis in cats -Things that go wrong in the fundus www.vet-ecpd.com www.centralcpd.co.uk

 
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***The cost of this course also includes unlimited access to vet-ecpd.com for 1 full month, allowing you to view hundreds of hours of certified CPD lectures on a huge variety of topics!** In this 6 part series, Shailen Jasani will cover some key emergency medicine topics with particular emphasis on the essential role of the veterinary nurse. The course will start with a discussion of how to triage the emergency patient, the indications and appropriate use of fluid therapy, and the importance of pain management and providing a multimodal approach to analgesia. Finally the course will foray into canine and feline poisoning before ending with a classic small animal emergency – the blocked cat! Topics to be covered include: -Assessment of emergency patients – major body system examination (triage) – Differences between hypovolaemia and dehydration – Different types of parenteral fluids and their appropriate use – Pharmacological and non-pharmacological pain management – Poisons: telephone communication, general approach and management of specific poisons – Blocked cats www.vet-ecpd.com www.centralcpd.co.uk

 
The VetX Veterinary Graduate Accelerator
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Do you want to extend your learning beyond University and develop the key success skills that will help you become a successful veterinarian?   Do you want to avoid the stress of being sued in your first year as a vet?   Is support after graduation important to you so you don’t feel isolated or left behind?   Do you want to be able to have pet owners saying “yes” to your clinical recommendations so you can help pets get better (while rapidly accelerating your clinical skill development)?    Do you want to know how to spot a good practice from a bad one?   Would you like to learn how to get what you want from your boss (including new equipment and a pay rise) without annoying or upsetting them in the process?   Do you feel completely unprepared for the financial side of life as a vet?   Would you like to learn now what to do to pay off your debts, be able to afford a house and retire wealthy in 40 years?   If the answer is yes to any (or all) of these questions then the VetX Graduate Accelerator Program is the best investment you can make in your future.     About VetX   VetX is a vibrant, active online community of like-minded, young vets who share the same goal, to be successful and happy in their job. It’s a unique, independent, educational, networking and mentoring group for new graduates who want to accelerate their career by learning from one of the world’s most experienced and successful vet coaches, Dr Dave Nicol.    Dr Dave Nicol is the author of the book “So You’re A Vet, Now What?” and has been directly mentoring new graduates in the UK and Australia for the last ten years. He pioneered the first ever “internship” in general practice for Australian vets who wanted to focus on a career as a GP. Plus he is the creator of the Graduate Friendly Practice...

 
Think Smart Unlimited - Coaching and Training
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Tim Puddle and Jane Fletcher of Think Smart Unlimited are passionate about helping veterinary practices to grow through a partnership approach and positive change. We have senior management experience with blue-chip businesses (Waitrose, Procter & Gamble) combined with over 20 years of providing personalised support to enable practices to achieve clearer business propositions, a better understanding of customer needs, more effective and motivated teams, higher sales and profits. We have advised and coached hundreds of independent veterinary practitioners and led workshops with over 2,000 veterinary professionals. Contact us to discuss your practice needs and we can show you how our proven techniques could help you to develop your veterinary practice business. To find out more about us click on 'Visit my Web Site' under Seller Info 

 
Client Care: Fun and Interactive Online Training
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Help your veterinary practice thrive by buying Chunk Training's excellent 'Caring for Clients' course of 6 modules;  1. Delighting the client 2. Winning the new client 3. Communication, listening and conversing 4. Bereavement 5. Referrals and second opinions 6. Dealing with complaints and mistakes This course will ensure that all your staff know how to delight your clients and fulfil their needs, whether spoken or unspoken. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in client care issues.  This course is just £220+VAT,  plus £22+VAT for each trainee you wish to put on the course. For more information about how Chunk Training works and what it can do for you or to buy this course, please see our website www.chunktraining.co.uk, e-mail us at hello@chunktraining.co.uk or call us on 01934 235850.

 
Clinical Info: Fun and Interactive Online Training
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Help your veterinary practice thrive by buying Chunk Training's excellent 'Clinical Information for Support Staff' course of 6 modules;  1. What's that crawling on my pet? (Ectoparasites) 2. What's that lurking in my pet? (Endoparasites) 3. Treatment of fleas ticks and worms (Individualised) 4. Neutering 5. Vaccination (Individualised) 6. Is it an emergency? This unique online course about clinical information covers common animal issues and associated treatment. The content is designed to be easy to understand and will ensure team members have sufficient basic knowledge to help support clients with common requests outside of the consulting room. Also, because every practice has their own policies on recommended vaccinations and treatments we will personalise related content to align with your requirements. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in understand key clinical information and giving...

 
Money Matters: Fun and Interactive Online Training
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Help your veterinary practice thrive by buying Chunk Training's short and powerful  'Managing Money Matters' course of 2 modules;  1. Pet Insurance 2. Debt Control This is a new shorter online course focusing on pertinent financial issues for the Veterinary Practice. This course helps emphasise the collective responsibility of managing money effectively and advising clients in a consistent manner. Training is delivered in a fun and interactive manner, and trainees can progress through the course at their own pace pausing and resuming within each module as required to fit in with their working day. At the end of most modules is a quiz to test the trainees knowledge and the training supervisor will have access to a reporting system which will enable progress and quiz results to be reviewed. Does an easy route to aligning your staff sound too good to be true?  Using a powerful training system tried and tested by companies such as Google, Dyson and Nike, Chunk Training can lay the basis for a great client experience at your practice. Modules train all your staff, from Manager to Kennel assistant in the art of giving consistent, aligned advice at the ‘front line’ – the points of communication between practice and client.  Liz Watkins BVSC MRCVS developed the system for her own practice over several years, refining and growing it to solve the issues growing practices have in keeping all staff, including new starters, trained in client care issues.  This course is just £100+VAT,  plus £22+VAT for each trainee you wish to put on the course. For more information about how Chunk Training works and what it can do for you or to buy this course, please see our website www.chunktraining.co.uk , e-mail us at hello@chunktraining.co.uk or call us on 01934 235850.

 
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Animal Jobs Direct is dedicated to providing online training courses and recruitment for the animal care sector. Let our experts assist you achieve your goal in finding the right career, course or job opportunity working with animals. Courses are on our website www.animal-job.co.uk/animal-care-courses.html Recruitment through our Job Board: www.animaljobsdirect.com For more information about our CPD click on 'Visit my Web Site' under Seller Info    

 
The Successful Locum Nurse
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Course Summary This module has been set up from a collaboration between ONCORE and A1 Locums. A1 are a well-known and well respected veterinary recruitment agency who specialise in finding the right positions for vets and vet nurses, and who have 9 years experience in the industry. Between us, we wanted to offer a course that would assist veterinary nurses taking the step into locum work. This module is suitable for those who are considering, or who have already embarked on a career in locum nursing, and will provide vital tools to help make your career a success, as well as helping you approach any of the stressful aspects of this type of work. This module will also provide you with 5 hours of Continuing Professional Development hours. You will study for the module alongside like-minded nurses, so will have opportunity to discuss any concerns, fears and experiences toegether, and share stories and tips to help each other! What does this module cover? Working through the pros and cons of locum nursing How to choose the right practice for you Essential equipment and other important items to help you with locum nursing Practice 'induction' - how to get things right, right from the start How to deal with the financial aspects of locum work, without the stress! All of our modules are run as structured group courses, using a dedicated 'Virtual Learning Environment' where you can access all of your materials and the discussion forums. Learn alongside other VNs from the comfort and convenience of your home or office, and share problems and solutions with other VNs and your tutor. For more info visit our website , www.oncoreepd.co.uk or email Jill - jill@oncoreepd.co.uk

 
Oncology Nursing
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COURSE SUMMARY Advances in veterinary medicine mean that pets are living longer, with many “diseases of old age”, e.g. cancer, being managed long-term. Management of pain in these patients is essential to maintain optimum quality of life. To achieve this, pain must be recognised and treated appropriately, through constant re-evaluation, tailoring analgesia to address patients’ changing needs. As in many areas of cancer treatment, veterinary nurses have an essential role to play in comfort management. This module aims to overview the options available - from pharmacological strategies, to nursing care, both in the hospital environment and at home, in conjunction with owners, whilst encouraging delegates to consider analgesia and its management in the cancer-bearing patients they care for. By the end of this module, successful candidates will be able to: Objectively assess cancer patients' analgesic needs as part of their nursing management, and in relation to their quality of life Consider pharmacological and non-pharmacological modalities and their suitability for the individual patient Implement care plans which include administration of analgesia, patient monitoring and nursing care; in both the hospital and home environments, and in conjunction with owners All ONCORE courses involve self-directed, collaborative, reflective learning, with full guidance and support from your tutor throughout, and with feedback provided for your coursework.  INFORMATION: www.oncoreepd.co.uk info@oncoreepd.co.uk

 
Problem Communication in Practice
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COURSE SUMMARY Effective communication with our clients is a core skill that not only improves the client experience and our own job satisfaction, but the clinical outcome for our patients. As veterinary nurses we commonly encounter very difficult, emotional situations, that we may feel ill-equipped to deal with. Team communication in practice can also often be rather 'hit and miss', in an environment where effective communciation really is essential! SYLLABUS/LEARNING OUTCOMES Intra-practice communication - challenges with effective team communication - improving this area will completely enhance your practice environment - making it a more pleasant, more productive and less stressful place to be! Difficult communication situations - what went wrong? How can you make it work better next time? Dealing with anger, grief and emotions, and using empathy effectively. LEARNING & TEACHING METHODS Research and discussion group work Evaluation and sharing of your own experiences and methods Creation of new protocols to take back into practice Tutor: Jill Macdonald DipAVN (surg) RVN FHEA MBVNA Jill has taught veterinary communication skills at the University of Liverpool, as part of the CertAVP post grad programme, and to undergraduates. She also completed a 9 week visiting lecturer position at Ross University (a US university on the Caribbean) teaching both professional and communication skills to all 7 semesters. Prior to that she worked in practice as a head nurse for 12 years, and still locums today. Jill has a passion for veterinary communication, and will help you with those difficult communication situations! * Module run dates will be confirmed nearer to the module start date This is a 4-week (10 hours of CPD) 100% online, fully flexible and fully supported module For more information and to book, please visit our website: www.oncoreepd.co.uk OR contact Jill on jill@oncoreepd.co.uk

 
Consultations & Client Communication
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  Many Veterinary Nurses now perform consultations and clinics, and it is important that VNs are confident and effective communicators, and possess the skills to assist them in a variety of situations. Effective communication skills can make SUCH a difference to client trust, compliance, how well clients bond to the practice, and whether they take heed of advice - and thus directly affects clinical outcome for our patients. This module will cover some key aspects of communication skills including consultations, assisting with euthanasia and bereavement, and discharge procedures.   In this module we will cover: 'The Consultation model' as a framework for performing effective consultations - the model has been used for years in veterinary training, and offers an excellent 'framework' for running a consultation Evaluation and discussion on consultation styles, problems and solutions - Sharing tips and ideas on talking to clients, dealing with different types of clients, and different situations! Euthanasia and bereavement support - a basic exploration of this area - Nurses play a fundamental part in supporting clients during these very difficult consultations, and this work will give you some ideas and support on how to deal with these situations Discharge procedures - how do you do yours? - Again, a fundamental aspect of the nurse's role - but are you doing it well? Could you do more? What difficulties do you have? Reflective skills - reflecting on learning from the module - Reflection is a key aspect of learning and professional development, and all ONCORE modules help to develop this skill   For more information and to book, please visit our website: www.oncoreepd.co.uk OR contact Jill on jill@oncoreepd.co.uk Tutor: Jill Macdonald DipAVN (surg) RVN FHEA MBVNA Jill has taught veterinary communication skills at the...

 
Low Stress Handling in Cats
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  SUMMARY This interactive course will focus on the use of feline-friendly handling techniques that will reduce the problems associated with anxious or fearful cats, thereby increasing productivity, safety and job satisfaction for veterinary staff too. We will discuss handling strategies that can be tailored to the individual cat and situation, and general changes to the environment to help most feline patients adapt better in the clinic. We will also explore the advice to be given to prepare cats and owners in advance of visits; as well as how to reintegrate cats into the home following a hospital stay.     LEARNING OUTCOMES By the end of this module, successful candidates will be able to: Understand the reasoning behind the importance of low stress handling of cats Know and apply principles of low stress cat handling, pre-emptive measures and trouble shooting within the practice Be able to advise clients on helpful techniques to reduce cat stress before, during and after travel to the practice   All of our modules are run as structured group courses, using a dedicated 'Virtual Learning Environment' where you can access all of your materials and the discussion forums.   Learn alongside other VNs from the comfort and convenience of your home or office, and share problems and solutions with other VNs and your tutor. TUTOR Linda Ryan DipAVN (Medical) VTS (Oncology) RVN Karen Pryor Academy Approved Training Partner   Visit our website: www.oncoreepd.co.uk for more info and/or to book, or email us: info@oncoreepd.co.uk  

 
Nurse Clinics - putting your ideas into practice
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About this module: We all have lots of ideas about how we can develop those areas where nurse consultations can have a vital input to preventative healthcare - and creating bonded clients, improving client compliance, and providing nurse job satisfaction - but it's just getting started that's the difficult bit! This module will help put together a strategy for planning, implementing, marketing and developing the nurse clinics aspect of your practice. Whether you do nurse clinics already, or haven't yet got underway - this module will be a vital step in moving forward. Areas covered include: Ideas and opportunities for nurse clinics in your practice. Looking at the pros and potential pitfalls to running clinics in your practice Clarifying the nurse's role, plus identifying and discussing areas which may cause difficulties . Develop a simple yet effective marketing plan to highlight your new service -from raising client awareness in the waiting room to support materials To charge or not to charge? Why and how to apply a pricing structure to your nurse appointments. Monitoring and development - examine successes and failures, and use these to develop your clinics in the future .  Create a clear practice plan with, and for, the whole team. By the end of this module, successful canidates will be able to: Appreciate the role of the Vet Nurse in clinics, develop ideas for expansion, and understand limitations Devise a simple yet effective marketing plan for clinics in own practice Construct a basic monitoring and development plan to lead the practice team forward, and to continue to improve and refine nurse clinics at own practice DURATION - 6 weeks/15 hours study time (flexible) | Cover your year's worth of CPD in one course Tutor: Jill Macdonald DipAVN(surg) RVN FHEA   Jill spent 12 years...

 
Leadership Skills for Head Nurses
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COURSE SUMMARY The Head Nurse or Practice Manager role and the challenges associated with it can vary tremendously, depending on the environment, management and staff structure and practice type/size. Many may also have evolved into a management position with little or no training and/or support, and feel ill-equipped to deal with the array of responsibilities that are required of them, in what can and should be a fulfilling and rewarding position that could transform your career. Whether you are planning on moving into management, are new to the head nurse or practice manager role, or have held this position for a while and just need some new ideas; then this module will assist you with some of those essential skills needed to be a confident and effective manager and leader.     SYLLABUS: MODULE I Time Management - it can be so difficult to fit the variety of tasks we need to into our working day, but efficient time management is essential to get things done, free your time for important stuff, achieve that ever coveted life/work balance, and stay sane! Delegation - we know we need to do this, right? But why and where does it go wrong? Why do we feel we can't pass some things along? Learn how to delegate effectively and for the good of everyone! Successful meetings - ok, so we've all been to those meetings that seem to never end, and have no clear outcomes.. Learn some key strategies for ensuring meetings are organised, fruitful and enjoyable! Reflection - Thinking about 'where you are, your strengths and weaknesses, how to move forward and where you want to be' are all essential skills for a successful manager, and will help you in areas beyond your work too. LEARNING OUTCOMES: MODULE I By the end of this module, successful candidates will be able to: Identify key strategies in achieving effective and efficient time management, applicable to own situation Appreciate and implement...

 
Canine Behaviour Basics - Low Stress Handling
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COURSE SUMMARY How confident are you at helping the stressed dog in practice? Do you understand the signs of stress/anxiety and, more importantly, do you know how to alleviate these for the good of all? These are essential skills in providing effective routine and preventative health care for canine patients, safely. For all aspects of care for dogs, including in-practice management – behaviour is EVERYTHING! Are you prepared?! This interactive course will focus on the use of canine-friendly handling techniques that will reduce the problems associated with anxious or fearful dogs, facilitating increased productivity and job satisfaction. We will look at strategies that can be tailored to the individual patient and situation, and general changes to the environment that will simply help many canine patients adapt better in the clinic. We will also explore advice to be given to prepare dogs and owners in advance of visits; as well as how to optimise care and compliance at home following a practice procedure.   LEARNING OUTCOMES By the end of this module, successful candidates will be able to: Understand the reasoning behind the importance of low stress handling of dogs Know and apply principles of low stress dog handling, pre-emptive measures and trouble- shooting within the practice Be able to advise clients on helpful techniques to reduce dog stress before, during and after travel to the practice LEARNING & TEACHING METHODS Guided research of areas relevant to this topic The use of discussion forums to share experiences and solutions to problems Creation of new protocols to take with you and assist you in the future Reflection on work to help you progress professionally Full IT and tutor support throughout, with feedback on your work on completion of the module       TUTOR Linda Ryan DipAVN (Medical) VTS (Oncology) RVN   ...

 
Free Seminars from Citation
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Citation run FREE taster Seminars across the UK - your chance to find out more about your HR and Health & Safety As market leaders in HR and Health & Safety, Citation run seminars that are focused on helping you to understand your options in HR and what's required of you to keep your staff safe Understand what you need to know as a business owner - attend a Citation seminar All Citation seminars are free to attend, and there's no hard sell. Citation Seminars are an opportunity to find out how to overcome the every day problems that impact UK Businesses. From shared parental leave to sickness absence and the Health & Safety basics, the Seminars are structured with you (and your business needs) in mind. If you'd like to come along for free advice on the issues our clients ask us about most click on ‘Visit my Website’ under Seller Info